> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://invivox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pricing and payment methods

###### Currency
Course prices are usually listed in Euros (€) or US Dollars ($). You can pay in any currency, but please note that your bank may apply an additional currency conversion rate or processing fees.

###### Accepted Payment Methods
Invivox accepts most credit and debit cards, including **Visa, MasterCard, and American Express**, as well as **bank transfers within the SEPA zone**. All transactions are secure.
If you plan to use a debit card, please confirm with your bank that online transactions are allowed.

###### Payment Provider
Payments are processed securely via **Stripe**, a trusted international payment provider. Stripe ensures that your card details are encrypted and never stored on Invivox servers.


###### ⚠️ Common issues and solutions
* If your payment fails, check that your card allows international transactions and that sufficient funds are available
* For bank transfers, ensure that you provide the exact reference details to guarantee your payment is correctly applied
* For any recurring issues, contact your bank or reach out to Invivox support for assistance


###### 📚 Related Articles
* [How to Register for a Course](https://invivox.crisp.help/en/article/how-to-register-185eynp/)
* [Cancellations and Refunds](https://invivox.crisp.help/en/article/cancellations-and-reimbursements-13xlfst/)