> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://invivox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to register someone other than yourself

Invivox allows healthcare professionals to register a colleague or team member for a course, webinar, or educational content. This feature is especially useful for training managers, medical secretaries, or service coordinators who handle registrations for their team.

### Step 1 - Create an account or log in

* **New users:** Click **Sign Up**, fill in your professional details, choose a secure password, and select your specialty
* **Existing users:** Click **Log In** and enter your email and password

### Step 2 - Select “For someone else”
Choose **For someone else** instead of the default **Me** option.

### Step 3 - Fill in the participant’s information
Provide the following details for the participant:
* Full name
* Email address
* Specialty
* City and country of practice
Check the two mandatory boxes for the terms & conditions and privacy policy, then click **Next**

### Step 4 - Confirm the information
Verify all details and click **Complete registration**

### Step 5 - Payment (if applicable)
* **Free courses:** Click **Complete My Registration** to finish and access your Dashboard
* **Paid courses:** Click **Complete My Registration**, then choose a payment method: credit card or bank transfer

| If you have a discount code, don’t forget to use it!

### Step 6 - Confirmation
* After payment, both you and the registered participant will receive a confirmation email
* The participant will also receive an email inviting them to finalise their Invivox account by setting a password, which will give them access to their Dashboard

### ⚠️ Common issues and solutions
* **I didn’t receive the confirmation email**
    → Check your spam/junk folder
    → Make sure the email address provided is correct
    
* **The participant didn't receive the email / can't create their account**
    → Ask them to check their spam/junk folder for the invitation email
    → Verify the email entered during registration is correct

* **The “For someone else” button doesn’t appear**
    → Some courses requiring a pre-registration questionnaire cannot be registered for another person