How to register someone other than yourself

Invivox allows healthcare professionals to register a colleague or team member for a course, webinar, or educational content. This feature is especially useful for training managers, medical secretaries, or service coordinators who handle registrations for their team.

Step 1 - Create an account or log in

• New users: Click Sign Up, fill in your professional details, choose a secure password, and select your specialty
• Existing users: Click Log In and enter your email and password

Step 2 - Select “For someone else”

Choose For someone else instead of the default Me option.

Step 3 - Fill in the participant’s information

Provide the following details for the participant:

• Full name
• Email address
• Specialty
• City and country of practice

Check the two mandatory boxes for the terms & conditions and privacy policy, then click Next

Step 4 - Confirm the information

Verify all details and click Complete registration

Step 5 - Payment (if applicable)

• Free courses: Click Complete My Registration to finish and access your Dashboard
• Paid courses: Click Complete My Registration, then choose a payment method: credit card or bank transfer

Step 6 - Confirmation

• After payment, both you and the registered participant will receive a confirmation email
• The participant will also receive an email inviting them to finalise their Invivox account by setting a password, which will give them access to their Dashboard

⚠️ Common issues and solutions

• I didn’t receive the confirmation email

→ Check your spam/junk folder

→ Make sure the email address provided is correct

• The participant didn't receive the email / can't create their account

→ Ask them to check their spam/junk folder for the invitation email

→ Verify the email entered during registration is correct

• The “For someone else” button doesn’t appear

→ Some courses requiring a pre-registration questionnaire cannot be registered for another person

Updated on: 19/08/2025