Credit card rejection
Invivox accepts Visa, MasterCard, American Express credit cards, and many debit cards that can be processed as credit. You can try booking with your debit card or contact your bank to ask if your debit card is authorized for online transactions.
If you receive an error message after trying to use your credit card on Invivox:
Double-check your payment information
Be sure that you've entered your credit card number correctly, your card has enough available funds, and your card has not expired.
Contact your bank
Sometimes your credit card may be incorrectly refused by your bank. If you've entered your information correctly and are still having problems using your card, contact your bank or credit card provider to let them know. Inform them of the amount of the charge and the time you tried to make the charge so they can let the transaction go through.
Try a different credit card
Try another payment method
If you continue having issues with your credit card or would prefer to pay a different way, contact us to use a different payment method.
If you receive an error message after trying to use your credit card on Invivox:
Double-check your payment information
Be sure that you've entered your credit card number correctly, your card has enough available funds, and your card has not expired.
Contact your bank
Sometimes your credit card may be incorrectly refused by your bank. If you've entered your information correctly and are still having problems using your card, contact your bank or credit card provider to let them know. Inform them of the amount of the charge and the time you tried to make the charge so they can let the transaction go through.
Try a different credit card
Try another payment method
If you continue having issues with your credit card or would prefer to pay a different way, contact us to use a different payment method.
Updated on: 09/06/2020
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